Support
Find an answer first, or contact us when you need a person.
Browse help topics
Select the area you need help with.
Distribution
Releases, delivery, stores and music rights.
Apps & Plugin Store
Installing apps and connecting supported platforms.
Royalties & payouts
Statements, balances, payout status and reviews.
Account & security
Profile, email, password and account access.
Billing & plans
Subscriptions, invoices and payment questions.
Team & workspace
Members, permissions and workspace settings.
Platform & support
Using Loopsbox, reporting issues and getting help.
Quick help
Common questions, answered.
A release needs attentionSee where the issue is, correct the available field and continue without creating a duplicate release.
After you submit a releaseFollow review and delivery from Loopsbox instead of repeatedly submitting the same release.
Royalties and payoutsUnderstand the difference between performance data, royalty statements, balances and payouts.
Account and securityManage profile details, email and password from your account without sharing credentials with Support.