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Complete your profile before your first release

Finish required account information, check email security and prepare your first artist.

Account & security

Use your own Loopsbox login to complete account setup. Your personal and Business details are separate from your email-verification status.

  1. Open Account → Profile. If required fields are missing, complete the fields displayed for your account type.
  2. Select Save account. If validation prevents saving, correct the highlighted details. Do not send personal documents in a support message.
  3. Open Account → Security to check the login email and any verification action.
  4. Go to Artists and check which artist profiles your account is allowed to manage. Available capacity depends on your plan.
  5. Open Upload and follow the next permitted release step shown by Loopsbox.

Completing a profile does not itself approve KYC/KYB, unlock a disabled service or authorise a payment. Those checks remain separate. If the same field stays incomplete after saving, contact Support with the field name and error message, without providing passwords or identity-document images.

Still need help?Send one clear request and we’ll keep the conversation in Support.
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