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What to include in a support request

One clear request with the affected release or account context helps Support resolve it faster.

Account

Keep one topic per support request. Describe what you expected, what happened and which release or account area is affected.

Do not include passwords, API tokens, payment credentials or other authentication secrets. Screenshots and file attachments can be added later when secure attachment handling is available.

Still need help?Send one clear request and we’ll keep the conversation in Support.
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