Privacy Policy

The following advice on data protection applies when you visit our website https: //loopsbox.com/ and make use of our services.

We are aware that you take the protection of your personal data very seriously, and the protection of your personal data is equally important to us at Loopsbox.com. For this reason, we strictly comply with statutory provisions when collecting, processing and using your data. We apply technical and organizational measures to ensure the protection of the personal data we receive from you. This includes training our employees in their obligation to comply with data privacy guidelines (customer services are exclusively implemented by Loopsbox.com employees), as well as procedural and digital security measures related to the processing of your data.

In the following section we will provide information about the methods, purpose and scope of the data processing which takes place when you visit our website.

We continuously strive to help you with any questions you may have regarding data processing issues relevant to our services. If you have any questions, please contact the department responsible for data processing:

LOOPSBOX, B.V. (“LOOPSBOX.COM”)
END USER LICENSE AGREEMENT “EULA’

Holland, 3381AW Giessenburg

1. Personal

1. The following information relates to the processing of your personal data. Personal data refers to all data which refers to you personally, i.e., name, address, email address, payment information or your activities as a user.

2. Cookies

1. When using our website as well as our online services, cookies are saved on the device you use to access the page.
2. They enable the Loopsbox.com systems to recognize your browser and to provide services which are of interest to you personally.
3. Cookies are small text files (alphanumeric identification symbols) which are stored on users’ end devices when they visit a website. When the same website is visited again, the information which was saved will then be sent back to the participating server. We use first-party cookies and third-party cookies, which can be designed as session cookies or temporary cookies.
4. Session cookies are automatically deleted from your hard drive after your browser session. These cookies store a so-called session ID, which is assigned various requests from your browser during a shared session. This type of cookie is used in relation to user and license data. Its use is technically required in order to be able to connect your user account with your actions over separate visits.
5. Third-party cookies are only set by servers if they are not identical with our servers, i.e. if they come from other websites you have visited. In contrast, first-party cookies on browsers are not accessible across domains. Third-party cookies are used when using our website and our online services by some third-party companies (for further details about some selected providers used by us, see below under c)). By using these third-party cookies, also known as “tracking cookies”, a user’s visits to various websites can be assigned to the specific visitor. This allows us to draw conclusions about the visitor’s interests and to accordingly customize websites.
6. You also have the option of configuring your browser so that specific types of cookies are not allowed or deleted. You can also visit our website if your browser settings block the placing of cookies or if you do not agree with having cookies placed on your hard drive. We would like to inform you, however, that if you do so, you may not be able to fully use all features on our website.

Google Analytics

1. As a part of our internet presence we use Google Analytics, which is a web analysis tool provided by Google Inc. Google Analytics uses cookies to analyze how our website is used. The information generated by the cookie about your use of this website, including the abbreviated IP address, is transferred to and stored on a Google server, in some cases located in the USA. The evaluation by Google is exclusively carried out in an anonymous process in which the code expansion provided by Google “anonymizeIp” deletes the last 8 bits of your IP address, therefore anonymizing it for subsequent data processing.
2. If you have registered a user account with us, we will additionally use a so-called “User ID” for this service. This is a unique, permanent and personalized symbol sequence we assign to you when you first log in to your user account. When you visit the website and are logged in to your user account, the website activities are assigned to your permanent user ID. This ID is not assigned to a specific end device (smartphone, laptop, etc.), but to you personally. In conjunction with Google Universal Analytics, this User ID is transmitted to Google, where it is used by us at Google as a pseudonym for you as a user. The data accumulated by Google are therefore anonymized for Google, as the service does not have the option to create a link to your user account and therefore to your personal data.
3. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us as website operators, and providing other services related to website activity and internet usage. Where applicable, Google will transmit this information to third parties if this is prescribed by law, or as long as these third parties process these data on behalf of Google.
4. If, however, you still wish to prevent the use of Google Analytics, you can install the browser add-on to deactivate Google Analytics. You can find it at: https://tools.google.com/dlpage/gaoptout
5. As mentioned above, you can prevent the storage of cookies by adjusting your browser software settings accordingly. We would like to inform you, however, that if you do this you may not be able to fully use all the functions on this website.
6. For more information regarding data usage via Google: www.google.de/policies/privacy/partners/

3. Newsletter Subscriptions

1. Newsletter SubscriptionIf you wish to receive regular information and news about our services, products and campaigns, you have the option of subscribing to our newsletter on our website by entering your email.If you have created an account at Sounds.com, you will also receive a newsletter. Of course, you may withdraw your consent at any time. With the help of this newsletter we will ensure as part of our direct marketing that you will be able to stay up to date with updates, offers and new developments.The only obligatory information for subscribing and receiving our newsletter is your email address as a technical requirement.You can withdraw your consent to receiving the newsletter at any time. In order to do so you can use the link, which is available in every email.

4. Contact and Support Serivce

Email

1. If you contact us via email, we will use your email address and name in order to process your query and contact you if necessary.

Support Service

1. If you use our support service via the helpdesk (only possible for registered users), we will use your email address and name in order to process your query. Additionally, data which you have provided in the entry form regarding your hardware or software are saved and used for resubmission (i.e. if you use further support at a later date) in order to be able to offer you the best possible support in the long term.

5. Credit check & Credit card check.

For each order which takes place on account or via a credit card, we can check your credit via a credit agency.

6. Credit check & Credit card check.

1. Right to InformationAt all times, you reserve the right to demand information about any of your data which have been stored, as well as its origin, recipients or categories of recipients who have received this data and the purpose of this storage.
2. CorrectionYou retain the right to demand the correction of incorrect personal data. Additionally, considering the purpose of the processing, you retain the right to demand the completion of incomplete personal data.
3. DeletionAfter ending the respective usage relationship, your personal data are deleted after the statutory tax and trade retention periods, as long as you haven’t expressly – within the framework of your customer account – agreed to the further use of your data.As long as this does not infringe on statutory retention periods, and as long as your data is no longer required for order processing, you can demand the deletion of your data in compliance with the conditions contained in Art. 17 GDPR.
4. Right to Limitations on ProcessingYou have the right to demand limitations on the processing of your personal data if the conditions according to Art. 18 GDPR are fully met.
5. Right to Data PortabilityYou have the right to receive the personal data concerning you, which you provided to us, in a structured, commonly used, machine-readable format, as well as the data of other responsible persons without hindrance by Sounds.com, as long as the requirements of Art. 20 GDPR are fully met.
6. Right of ObjectionIn accordance with Art. 21 GDPR, you have the right of appeal due to reasons which result from a special situation, against the processing of the personal data concerning your person, which arise due to Art. 6 Abs. 1 e) or f) GDPR.

THANK YOU FOR FOR READ & VISITING LOOPSBOX.COM!

Read our FAQ for questions or e-mail privacy@loopsbox.com