1. About these terms
These Terms of Service (the “Terms”) apply when you visit Loopsbox, request access, create or use a Loopsbox account, or otherwise use general services provided by Loopsbox B.V. (“Loopsbox”, “we”, “us” or “our”). Loopsbox is a Dutch music company operating music distribution, record-label and music-publishing activities, together with related catalog, rights and royalty administration.
By using the service you agree to these Terms. If you use Loopsbox for a company, label or other organisation, you confirm that you have authority to bind that organisation.
2. Access and accounts
Loopsbox may operate on an invitation-only or approval basis. An invitation or approved access request is personal to the intended recipient unless we expressly agree otherwise.
You must provide accurate, current and complete information and keep it up to date. You are responsible for activity under your account and for keeping login credentials confidential. Tell us promptly if you believe your account has been accessed without permission.
You may not sell, transfer, share or create accounts for the purpose of bypassing access limits, eligibility checks or platform controls.
3. Acceptable use
You may use Loopsbox only for lawful purposes and in a way that does not harm the service, other users, rightsholders or third parties. You must not:
- submit false, misleading, fraudulent or impersonating information;
- upload or use material you do not have the necessary rights or permissions to use;
- attempt to circumvent security, access controls, usage limits or technical protections;
- interfere with, probe, scrape, reverse engineer or overload the service except where applicable law expressly permits it;
- use the service for fraud, artificial streaming, manipulation, infringement, malware, harassment or other unlawful conduct.
4. Your content and information
You retain ownership of content and information you submit to Loopsbox, subject to any separate rights you grant under a Distribution Agreement or other service-specific agreement.
You give us permission to host, store, process, reproduce and technically transform submitted information only as reasonably necessary to operate, secure and support the service and to provide services you request.
You are responsible for ensuring that metadata, artwork, audio, credits, ownership information and other material you provide is accurate and does not infringe third-party rights.
5. Distribution services
Music distribution and related royalty services may be offered through Loopsbox and may depend on separate onboarding, eligibility, verification, pricing and Distribution Terms. Those service-specific terms take precedence for the matters they cover.
Nothing on the public website is a guarantee that a release will be accepted, delivered, remain live at a music service, achieve a particular number of streams, generate revenue or be approved by a third-party platform.
6. Third-party services
Loopsbox may rely on third-party providers for infrastructure, communications, payments, verification, analytics, distribution delivery or other operational functions. Third-party services may have their own terms and availability requirements.
We are not responsible for changes made independently by a third-party platform, including store policies, delivery requirements, availability, reporting schedules or removals, except to the extent responsibility cannot be excluded under applicable law.
7. Availability, maintenance and changes
We aim to keep Loopsbox reliable, but we do not promise uninterrupted or error-free availability. We may perform maintenance, fix security issues, change or discontinue features, or update technical requirements.
We may update these Terms when the service, law or our operating model changes. Where a change materially affects existing users, we will take reasonable steps to provide notice before the change takes effect where required.
8. Suspension and termination
We may restrict, suspend or terminate access where reasonably necessary to protect the service, comply with law or third-party requirements, investigate suspected fraud or infringement, respond to non-payment, or address a material breach of these Terms or service-specific terms.
Termination of a general Loopsbox account does not automatically determine how active releases, outstanding statements, royalties or takedowns are handled. Those matters are governed by the applicable distribution or commercial agreement.
9. Liability
Nothing in these Terms excludes liability that cannot legally be excluded or limited. Subject to that, Loopsbox is not liable for indirect or consequential loss, loss of opportunity, anticipated revenue, goodwill or data resulting from use of the general website or account environment.
Where liability may lawfully be limited, our responsibility will be assessed in light of the service involved, the agreement governing that service and the circumstances giving rise to the claim. Service-specific agreements may contain more specific liability provisions.
10. Governing law
These Terms are governed by Dutch law. Any mandatory rights you have under applicable consumer or data-protection law remain unaffected. Unless mandatory law requires otherwise, disputes relating to these Terms will be submitted to the competent courts in the Netherlands.
11. Contact
Questions about these Terms or general Loopsbox support can be sent to support@loopsbox.com. Formal contractual or legal notices can be sent to terms@loopsbox.com.